Arab Financial Services (AFS), the Middle East and Africa region’s leading digital payment solutions provider and fintech enabler, announced a strategic partnership with PayTic, a Software-as-a-Service company specializing in end-to-end automation of process-heavy card program operations. Their modules include chargeback management, scheme and custom data reconciliation, scheme fee optimization, and regulatory reporting, all working in tandem to streamline operations for greater efficiency and scalability.

PayTic will support AFS's internal operations and offer their suite of back-office automation modules to AFS's existing clients and regional banks, streamlining the end-to-end daily operations, increasing productivity, mitigating risks, and adding greater value.

The agreement was signed between Mr. Samer Soliman, AFS Chief Executive Officer, and RHF Secretary General, His Excellency Shaikh Ali bin Khalifa Al Khalifa, marking the long-standing relationship that AFS holds with RHF, which reflects AFS’s commitment to Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) objectives.

Mr. Ghassan Mardini, AFS COO, said: “Partnering with PayTic marks a significant step forward for us at AFS. This collaboration will streamline our operations and enhance efficiency in card program management. This will provide our clients with advanced tools and solutions, empowering them to navigate today's complex financial landscape more effectively and securely. This partnership aims to set new standards in the paytech sector across the Middle East and Africa.”

Mr. Imad Boumahdi, PayTic Founder & CEO, said: “AFS is a pioneer in the paytech sector, and we look forward to this partnership with them, which will allow us to extend our proven track record of innovative solutions to a broader audience, benefiting banks and financial institutions across the region. Together, we aim to enhance operational efficiency and effectiveness in managing card programs, supporting our shared commitment to advancing financial technology and delivering exceptional value to our clients.”

This partnership underscores AFS's dedication to innovation and delivering advanced paytech solutions. By integrating PayTic's modules, AFS will continue to support banks and financial institutes to achieve their financial goals.