Head of Customer Due Diligence and Screening Unit

Location

Kingdom of Bahrain, Bahrain

Type

Full time

Department

Operations

About AFS

At AFS we empower the region’s business and banking communities, end-users and consumers with customized payments technologies and solutions.

Regulated by the Central Bank of Bahrain, AFS is owned by a total of 37 banks and financial institutions and serves over 60 clients in more than 20 countries across the Middle East and Africa region.

The company provides numerous ground-breaking end-to-end digital payment products, services and solutions to banks and businesses. These include card processing services, merchant acquiring, fintech solutions and value-added services.

Our dedication to payments innovation and delivering cutting-edge payments technology has propelled AFS to become a market leader.

We are committed to being the leading enabler for digital transaction transformation and we offer unique, future-driven payments experiences.

We fast-track payments innovation and make superior digital payments experiences a more accessible, secure, convenient, and seamless reality, regionally.

Job requirements

The candidate will be managing the Customer Due Diligence (CDD) and Screening procedures efficiently and accurately across all business lines. The role holder is responsible for developing procedures and workflows for all CDD and screening processes (including extended and simplified CDD). Moreover, handling all onboarding and periodic CDD reviews in accordance with agreed procedures and maintaining proper records and ensuring easy retrieval when needed. In addition, developing and delivering training to CDD Unit and to the sales teams and relevant teams within operations.

Education

Bachelor’s degree
Relevant professional qualification (e.g. ACAMS – Association of Certified Anti-Money Laundering Specialists, ICA Diploma-International Compliance Association)

Experience

Minimum 5+ years of relevant experience in sales, customer onboarding, or compliance in the banking or payments industry within the GCC

Knowledge/Skills/Attributes: 

Strong knowledge of AML/CFT and sanctions regulatory requirements.
Strong knowledge of CDD/KYC account opening and periodic review procedures in regulated financial services.
Strong knowledge of name and sanctions screening risks and alert management
Strong analytical skills
Rigorous, disciplined approach ensuring procedures are effective and are followed.
Ability to manage multiple priorities and meet deadlines in a fast-paced work environment.
Strong communication skills, ensuring requirements are understood and followed by the sales teams and for securing dispensations where appropriate.